If you want to access the complaint channel you will find it at the bottom of this section
Quality
The entity makes clear its commitment to increase the satisfaction of beneficiaries and collaborators through the implementation of a quality management system according to the criteria of the international standards UNE-EN ISO 9001:2015
Transparency
Economic summary of the last financial year
Total revenue for the 2022 financial year amounted to €485.711
Total expenses for the financial year 2022 amounted to €485.711
documentation
Annual report 2022
Annual accounts 2022
Basic information
General documentation
Annual report
Certifications
Economic documentation
Equality plan and codes of conduct
Good Governance Policies
Memberships
Whistleblower
The Government Board dated 2018/12/01 agreed to create a channel for reporting bad practices by persons linked to the entity (professionals, volunteers, employers, collaborators) as a system of prevention of legal compliance.
The communication will be deposited in mailboxes outside the organization corresponding to the Vice-presidency, to a member of the Board of Governors with legal expertise and to the Director. The information provided will be treated with the utmost confidentiality by transferring the complainant of the measures they decide to take.
The treatment of the complaint will follow the protocol established in the Whistleblower Policy (spanish).