Quality politicy
The entity makes clear its commitment to increase the satisfaction of the beneficiaries and supporters, through the implementation of a quality management system according to the criteria of the international standards UNE-EN ISO 9001: 2015
Quality Policy Document
Documentation
Memory
2019Annual accounts I
2019Plan of Action
2020Annual accounts II
2018Statutes
Tax certification
Complaint channel
Complaint mailbox for malpractices
The Government Board dated 01-12-2018 agreed to create a channel for reporting bad malpractices by persons linked to the entity organization (professionals, volunteers, employers, collaborators) to be used as a system of prevention with of legal compliance.
The communication will be deposited in mailboxes outside the organization corresponding to the President and the Director. The information provided will be treated with the utmost confidentiality by transferring apprising the complainant informant of the measures they decide to take.